Effective Date: [January, 1st, 2025]
Introduction
At JAMK Transportation, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including transportation services, medical appointments, and any other related services we offer.
By using our website and services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of personal information:
- Personal Identification Information: Name, phone number, email address, home address, and payment details.
- Health-Related Information: In certain cases, we may collect health-related data to provide services tailored to your needs, such as medical transportation, hospital discharge, or doctor appointments.
- Transaction Information: Information related to reservations, payments, and service requests.
- Communication Data: Information you provide when communicating with us, such as customer service inquiries or feedback.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Our Services: We use your information to provide transportation services, including scheduling and coordinating your trips, assisting with hospital discharges, doctor appointments, physical therapy, and other medical transportation needs.
- To Improve Our Services: We may use your information to improve our services, ensure timely deliveries, and maintain high levels of customer satisfaction.
- To Process Transactions: We use your payment information to complete reservations, process payments, and handle any other financial transactions related to our services.
- To Communicate with You: We may use your contact information to send you updates about your services, notify you of changes, and respond to inquiries or concerns.
- For Legal Compliance: We may use your information as required by law or in response to legal requests, such as regulatory compliance or court orders.
3. Sharing Your Information
At JAMK Transportation, we take your privacy seriously and do not sell or share your personal information with third parties for marketing or promotional purposes. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us deliver services, such as payment processors or partners who assist with your transportation needs.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or regulatory inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. SMS and Communication Consent
By providing your phone number through our website or when making a reservation, you consent to receive SMS messages from JAMK Transportation. These messages may include service-related updates, appointment reminders, and other communication relevant to your service requests.
Example SMS Disclaimer: “By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message from JAMK Transportation. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out of further messaging. Reply HELP for more information. See our Privacy Policy [Your Privacy Policy URL].”
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You may request access to the personal information we hold about you and ask for it to be corrected, updated, or deleted.
- Opt-Out of Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.
- Withdraw SMS Consent: You can stop receiving SMS messages from us by replying “STOP” to any message you receive.
7. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Websites
Our website may contain links to third-party websites. These third-party websites are not under our control and are not governed by this Privacy Policy. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
JAMK Transportation
Email: admin@jamktransport.com
Phone: (+1) 469 975 3021
Website: www.jamktransport.com